<p>Really great book, unlike most business books I've tried to read. I recognized myself and a lot of
the people and corporate structures I've worked with before in there.</p>
<h2>Four Kinds of Work</h2>
<ul>
<li>Business projects</li>
<li>IT projects</li>
<li>work/change scheduling</li>
<li>unplanned work</li>
</ul>
<h2>Three Ways</h2>
<p>p. 91</p>
<ol>
<li>Fast flow of work, what's between business and customer.</li>
<li>Shorten and amplify feedback loops, fix quality at source, avoid rework.</li>
<li>Create culture that fosters experimentation, learns from failure, and understands that repetition
and practice lead to mastery.</li>
</ol>
<h2>Three Internal Control Objectives</h2>
<ol>
<li>Gain assurance for reliability.</li>
<li>Compliance with laws and regulations.</li>
<li>Efficiency and effectiveness of operations.</li>
</ol>
<p>(COSO cube)</p>
<p>p. 252</p>
<h2>Informational security</h2>
<p>CIA:</p>
<ul>
<li>Confidentiality.</li>
<li>Integrity.</li>
<li>Availability</li>
</ul>
<p>p. 266</p>
<h2>Definitions</h2>
<p>Constraint: Resources that dictate the output of the entire system.</p>
<p>Work center: machine, man, method, measure (p. 209)</p>
<p>WIP: Work in process. Code not in production is work in process. (Code is cost!)</p>
<p>Time resource is busy divided by time resource is idle equals wait time. p. 213</p>


📘 The Phoenix ProjectBy Gene Kim, Kevin Behr, and George Spafford (2013.01.10)

Four Kinds of Work

Three Ways

Three Internal Control Objectives

Informational security

Definitions